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Privacy Policy

1. Introduction

This Privacy Policy explains how NuvelStudios (“we”, “us”, “our”) collects, uses, and protects personal data of users (“you”) when you visit or use our website www.nuvelstudios.com.

We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

NuvelStudios
Heinestraße 51a 64295 Darmstadt
Deutschland/Germany
Email: [email protected]

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Automatically Collected Data

  • IP address

  • Browser type and version

  • Operating system

  • Date and time of access

  • Referrer URL

  • Device information

b) User-Provided Data

  • Name or username

  • Email address

  • Account registration details

  • Payment and billing information (processed by third-party payment providers)

  • Communications sent to us (e.g. emails or contact forms)

c) Webcam & Interactive Services

When using webcam, chat, or interactive services, additional data may be processed, including:

  • Chat messages

  • Audio and video streams

  • Session metadata (time, duration, interaction type)

4. Purpose of Data Processing

We process personal data for the following purposes:

  • To provide and operate our services

  • To manage user accounts

  • To process payments and transactions

  • To ensure website security and prevent fraud

  • To comply with legal obligations

  • To communicate with users

  • To improve website functionality and user experience

5. Legal Basis for Processing (GDPR)

The processing of your personal data is based on:

  • Your consent (Art. 6(1)(a) GDPR)

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interests (Art. 6(1)(f) GDPR), such as security and service optimization

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and usage

  • Improve user experience

You can manage or disable cookies via your browser settings. Additional details may be provided in a separate Cookie Policy.

7. Data Sharing and Third Parties

We may share personal data with:

  • Hosting and IT service providers

  • Payment processors

  • Technical service providers

  • Legal and regulatory authorities where required by law

All third parties process data only on our instructions and in compliance with data protection laws.

8. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Object to data processing

  • Withdraw consent at any time

To exercise your rights, please contact us at [email protected]

12. Age Restriction

Our services are intended exclusively for users who are 18 years of age or older. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated effective date.

14. Contact

If you have questions or concerns regarding this Privacy Policy or data protection, please contact us:

Email: [[email protected]]